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IPEA’s annual client satisfaction survey provides an independent measure of overall satisfaction with IPEA’s services to parliamentarians and their staff. This year, IPEA moved its client satisfaction survey from late in the year to the first half of the year.
Client satisfaction survey 2025 report  - snip with text from the report cover

This is the Independent Parliamentary Expenses Authority’s (IPEA) annual report to the Minister for Finance for the financial year ended 30 June 2024.
Annual Report 2023-24 cover image featuring Parliament House during the daytime

IPEA fosters trust in the use of public resources through independent advice, administration, reporting and assurance of work resources for parliamentarians, and travel resources of their staff.
2024-25 IPEA corporate plan cover page

IPEA has established a diverse and inclusive environment, where all employees are valued and respected. This strategy reflects our values-based leadership and our commitment to a diverse and inclusive culture.
cartoon of people hugging

IPEA commissioned Kantar Public to conduct the 2023 client satisfaction survey to provide a robust measure of overall satisfaction with the information and services provided by IPEA to parliamentarians and their staff, and to track progress against previous years’ results.
Client Satisfaction Survey 2023 - cover text
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Acknowledgement of Country

The Independent Parliamentary Expenses Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to Land, Waters and Community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.