IPEA’s annual client satisfaction survey provides an independent measure of overall satisfaction with IPEA’s services to parliamentarians and their staff. This year, IPEA moved its client satisfaction survey from late in the year to the first half of the year.
IPEA fosters trust in the use of public resources through independent advice, administration, reporting and assurance of work resources for parliamentarians, and travel resources of their staff.
IPEA has established a diverse and inclusive environment, where all employees are valued and respected.
This strategy reflects our values-based leadership and our commitment to a diverse and inclusive culture.
IPEA commissioned Kantar Public to conduct the 2023 client satisfaction survey to provide a robust measure of overall satisfaction with the information and services provided by IPEA to parliamentarians and their staff, and to track progress against previous years’ results.
The Independent Parliamentary Expenses Authority acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to Land, Waters and Community.
We pay our respects to the people, the cultures and the Elders past, present and emerging.