Client Satisfaction Survey

IPEA’s 2021 Client Satisfaction Survey is now available here. See our results for overall satisfaction with the information and services we provide to parliamentarians and their staff.

Did you know?

The Parliamentary Business Resources Framework is the principles-based framework governing parliamentarians’ work expenses. A review of the framework (PBR and IPEA Acts) was completed in December 2021, the report will be tabled in parliament by the Hon Ben Morton MP, Special Minister of State, in 2022. More information is available here.

Expenditure reports

The 1 July to 30 September 2021 expenditure reports are now available on our reporting page and in CSV format at These reports cover current and former parliamentarians and their staff.

Parliamentarians and office managers

Booking travel: all travel bookings must now be made through Corporate Travel Management (CTM). More information is available on our ‘New travel service provider’ page.